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Citizens Ordered Inspections - Inspection Company Criteria

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The Following is criteria for working on the Citizens Re-Inspection Program

An Inspection Management Company is a proven inspection management company that has previous inspection management experience in managing a network of qualified inspectors and delivering qualified inspection reports that have passed through in-house quality assurance processes. The Inspection management company will be responsible for the delivery of qualified inspection reports based on assignments from Inspection Depot, through the Citizens Property Insurance Inspection Outreach Program.

Independant field inspection companies may also participate in Citizens Property Insurance Corporations re-inspection program providing they meet similar requirements below. Outsourcing of customer service support is permitted providing the same level of service is available to Inspection Depot. Insurance requirements must match that listed below for the Inspection Company. Single operator inspection companies wishing to comply with Citizens Property Insurance Requirements for new policy inspections can participate as either an Inspection Company or Independent Field Inspection Company.

Here are the requirements for an Inspection Management Company that must be submitted as part of the application process.

  • Completed application process for Inspection Management Company with back up references and documents as needed.
  • Signed Statement of Work and Contract.
  • A minimum of 3 years of proven inspection management experience.
    (Provide Corporate Filing information/Corporate Profile with references.)
  • Provide/meet minimum insurance requirements. (See Below)
  • Have ability to comply with all systems and procedures.
  • Have ability to meet minimum capacity commitments.
  • Network of already qualified field inspectors.
  • In place Employment Contract (for all staff working in program) to comply with program requirements.
  • Customer service call center support capabilities for communication with agents, carriers and homeowners alike, pre and post inspection.
    (Note: At least one dedicated staff member for customer service.)
  • Permanent office in the state of Florida for accessibility, file storage, customer service etc. with all staff meeting minimum same security requirements, background checks, etc. to comply with security of data being reviewed.
    (Note: For offices outside Florida, auditing and office inspection by Inspection Depot will be at the sole expense of applicant and must be prepaid prior to the agreed Inspection Management Company audit date.)
  • Notarized affidavit disclosing previous inspection experience and number of years in the inspection business.
  • Completed confidentiality, non-solicitation and other restrictive covenants to ensure the privacy and confidentiality of all data.
  • Agreement to allow Inspection Depot Inc. to conduct independent audit for compliance on all systems and procedures, files, etc.

The Inspection Management Company will be responsible for the management, recruitment and training of all field inspectors and to ensure compliance to standards and procedures including that of its respective field inspector's work and processes. Inspection Management Company or Field Inspector's clearance for approval on the Third Party Administrator application and Approved Vendor Network will not be gained until such time as all minimum requirements have been met and confirmed by Inspection Depot, Inc.


Insurance Needed

The Inspection Management Company will maintain at its sole expense the following insurance, purchased from an insurer licensed to transact business in the state of Florida:

  1. Worker's Compensation policies which provide coverage for Vendor's employees or independent contractors' employees, regardless of the state of hire, in at least the minimum statutory limits required by the state of Florida, and Employers' Liability with limits of $1,000,000;
  2. Commercial General Liability with minimum limits of $1,000,000 per occurrence (to include contractual liability on a blanket basis for liability assumed hereunder) and $2,000,000 in the aggregate;
  3. Automobile Liability with combined single limits of not less than $1,000,000 per accident;
  4. Umbrella/excess general liability and auto liability insurance with minimum limits of $4,000,000 in the aggregate;
  5. Professional Liability (errors & omissions) with minimum limits of $2,000,000 per occurrence and $2,000,000 in the aggregate.
  6. A Blanket Employee Dishonesty Bond from a surety or insurer currently licensed in Florida with no less than an A rating by A. M Best, in an amount no less than $100,000 per occurrence to cover any acts of dishonesty committed by Inspection Management Company's employees or independent contractors hired by Inspection Management Company, its affiliated inspection companies or any other Inspection Company subcontracted by Inspection Management Company to indemnify Inspection Depot for any damages incurred due to such acts. Prior to performing services, Inspection Management Company will obtain such bond and will provide a copy to Inspection Depot for review and approval.

A current in-force certificate of insurance evidencing the above coverage limits must be submitted to Inspection Depot with this application and at least annually thereafter. Inspection Management Company further agrees that it will maintain insurance to cover any indemnity obligation that it has assumed under this Agreement. All policies of insurance referenced herein will be primary and will include Inspection Depot, Inc. as an additional insured with the exception of Worker's Compensation.

All policies will include provisions that the insurers waive the rights of recovery or subrogation against Inspection Depot, Inc. and Inspection Depot, Inc. shall be exempt from, and in no way liable for, any sum of money which may represent a deductible in any of the aforementioned insurance policies. The payment of such deductible shall be the sole responsibility of the Inspection Management Company. The Inspection Management Company shall provide evidence to Inspection Depot that all employees and/or independent contractors of Inspection Management Company are "Covered Persons" under Inspection Management Company's insurance policy for purposes of negligent or wrongful acts conducted in the scope of his/her adjusting services on behalf of Inspection Depot, in addition to Workers Compensation coverage.


APPLICATION PROCESS

Please complete the entire application online. Once complete one of HR representatives from Inspection Depot will be in contact with you, and will provide all additional paperwork from your completion and submission.

Inspection Management company Application Fee = $ 500

Field inspector fee at time of application = $35 / inspector

The Inspection Management Company’s fee includes the application review process, independent office audit and a one-time train the trainer program, which will be conducted on dates set by Inspection Depot. Inspection Management Company will have the ability to send two representatives to participate in the training program, one of which should be a member of the Inspection Management Company’s quality assurance department.

Application fees do not include field inspector drug testing, background checks, training, etc.

All application fees are non-refundable.

INSPECTOR QUALIFICATIONS:
Inspectors must be licensed and qualified as follows
 
Personal Residential Inspector Qualifications:

When conducting an inspection on a personal residential property, all Inspectors must have at least three years of experience in the inspection of residential construction in Florida and have one or more of the following licenses in good standing.

» A Florida licensed general, building, or residential contractor or;

» A Florida certified building code inspector or building code official (who is authorized by the State of Florida or its county’s municipalities to verify building code compliance);

» A Florida licensed professional architect; or

» A Florida licensed professional engineer who has passed the appropriate equivalency test of the Building Code Training Program as required by section 553.841, Florida Statutes.


Commercial Residential Inspector Qualifications:

When conducting an inspection on a commercial residential property, all Inspectors must have three years of experience in the inspection of commercial residential construction in Florida and have one or more of the following licenses in good standing:

» A Florida licensed general or building contractor;

» A Florida certified building code inspector or building code official (who is authorized by the State of Florida or its county’s municipalities to verify building code compliance);

» A Florida licensed professional architect; or

» A Florida licensed professional engineer who has passed the appropriate equivalency test of the Building Code Training Program as required by section 553.841, Florida Statutes

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